ROLE & RESPONSIBILITIES:
Telecom engineers are experts in electronics who typically specialize in telephone networks or broadband telecommunications. Telecom engineers design or configure voice, video, and data communications systems. A person in this role is also expected to manage installation and post-installation service and maintenance.
A successful telecom engineer should be an analytical problem-solver with strong math skills and prior experience. Job candidates will need a bachelor’s degree in computer science, electrical engineering, information technology, or a related field.
While the day-to-day duties of telecom engineers are determined by their employer, there are many core tasks associated with the role. Based on our analysis of job listings, these may include:
• Install Software and Hardware
Telecom engineers install or coordinate the installation of, new or modified hardware, software, or programming modules of telecommunications systems.
• Monitor and Test Systems
It is expected that these engineers test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems, networks, and data. Telecom engineers also monitor and analyze system performance, such as network traffic, security, and capacity, to proactively identify service-impacting issues.
• Manage Projects
Telecom engineers manage large projects requiring telecommunication services, ensuring timely planning and implementation. Duties include changing priorities and tasks to most effectively match a varied grouping of skills to fit customer needs. Telecom engineers are also expected to resolve complex and escalated network and telecom service issues promptly to support internal and external customer requests and needs.
• Create and Maintain Documentation
To ensure proper protocols and processes are in place, telecom engineers produce, update, and generally improve technical documentation to support security requirements and operational support of systems.
• Configure and test the Charging configuration
The engineer will be required to build tariff plans test and implement them should this be required. This will take analytic thinking and problem-solving to implement plans according to the operator's timelines and requirements within the capabilities of the solution.
SKILLS AND QUALIFICATIONS:
Successful telecom engineers are analytical problem-solvers. They think proactively to stay ahead of issues that may arise. They are well-organized and thrive in fast-paced, high-stress environments. Additionally, employers prefer candidates who possess the following abilities:
Communication skills – it is crucial that a person in this role can communicate network security issues, configuration issues and integration issues to peers and management clearly and effectively.
Adaptability – telecom engineers typically work as a member of several teams, which requires flexibility and adaptability. Candidates interested in this role should be collaborative and comfortable working both individually and with larger groups.
Problem-solving skills – it’s the job of the telecom engineer to solve problems. Software, network, and data incidents can happen at any time and it’s expected that these engineers will research, escalate, and resolve issues effectively.
Analytical thinking – efficiently identifying and analyzing problems of existing telecommunications systems and determining the most effective ways of reducing and eliminating future problems for improved communication levels is crucial to the success of a telecom engineer.
Online Charging System (OCS) config and maintenance
SMS / USSD
DB + SQL
TELECOM ENGINEER EDUCATION AND TRAINING:
A bachelor's degree in a field such as electrical engineering, computer science, software engineering, systems engineering, or information systems is typically required to work in this career. Senior positions require 3 to 5 years of experience.