Partners

Offering integrated digital customer experience and technology services, digital solutions group collaborates with best-of-breed, internationally acclaimed partners that help us translate technological innovation into customer value creation.

OUR PARTNERS

Empowering brands to deliver exceptionally Customer Experience in the most human, helpful way, Netcore Cloud is a global Martech product company that helps B2C brands create amazing digital experiences with a range of products that help in acquisition, engagement, and retention

Offering a fresh approach to how businesses discover, engage with, and realize value from the software, Freshworks makes it fast and easy for businesses to delight their customers and employees through the implementation of modern SaaS solutions that solve multiple, complex business problems to companies of all sizes.

From tracking agent productivity and working time, payrolls, sales targets, conversion rates, ACD, IVR and Music-on-hold events, queueMetrics AsteriskTM Call Centre Monitoring Software enables you to measure, control, and improve all aspects of your call centre.

Helping you to evaluate customer experiences, orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty with Microsoft I Dynamics 365.

Create a data-driven culture with business intelligence by empowering team members at every level of your organization to discover more meaningful insights and make confident decisions using up-to-the-minute analytics with Microsoft Power Bl.

A fully integrated omnichannel platform connecting customers with your business, anytime, anywhere, and on any channel, take your business to the next level with QContact customer care & sales solution.

A cloud-based software-as-a-service speech analytics solution for contact centers, Callbi offers optimized solutions for South African English, Afrikaans, isiZulu, and Sesotho.

An Ai-driven Customer Conversational Analytics and Digital Engagement Solution, the Genii Ai & machine learning platform helps gain deep customer insights from all customer interaction channels (voice, email & chat) to improve service, sales, collections, and retention.

A leader in usability, customer support and satisfaction, ROI, and user adoption, as awarded by top-tier software review sites, Sprout Social is a powerful, all-in-one social media management platform that unlocks the full potential of social to transform not just your marketing strategy—but every area of your organization.

Talkwalker, the Conversational Intelligence platform that offers Al-powered analysis for real-time insights into what's happening on all social channels and online media, enabling you to quickly identify issues and complaints before a crisis hits.

A Cloud-based portal and payment solution specializing in fully integrated payment gateway services while offering merchants complete transparency and a platform to reconcile transactions and order history.

 

As part of Internet Express, a premier eCommerce and multichannel fulfillment service, uFreight provides cost-effective and flexible courier service to individuals and corporate users.

CYDEF provides a Managed Detection and Response (MDR) suite to a range of business scenarios, from small to medium and Enterprise-sized architecture. Utilizing supervised artificial intelligence, our team identifies and contains threats to your business; from policy violations to malware attacks, including ransomware.

BEAUCERON SECURITY helps organizations execute behavioral cybersecurity and awareness programs that empower individuals to make better decisions and reduce their cyber risk.

From Linux and Windows cyber skill training labs to the world's largest library of full-scale real-world, simulated attacks CYBERBIT provides the richest selection of performance assessment-based exercises that cover the entire cybersecurity training spectrum.

 

Protecting your customer from themselves, WMC Global offers Worldwide Brand and Customer Protection at Scale with solutions that encompass all market verticals and digital service sectors that fall prey to online security and phishing scams.

Effortless Password security from anywhere, LogMeIn LastPass is a central online password manager that connects employees to their work while maintaining complete visibility and control over user access, no matter where your team is working.

A world leader in digital platform security, Trusted Home is Wi-Fi management and security solution for broadband service providers.

A world leader in digital platform security, Trusted Home is Wi-Fi management and security solution for broadband service providers.