DSG Shortlisted in the 2015 BPeSA Awards
Posted By: DSG
Shortlisted in the “ Best Outsourced Contact Centre” category in the 2015 annual contact centre and BPO (BPeSA) awards, DSG continues to enable businesses to optimise how they service their customer portfolios and improve on customer service operations across a continually connected digital world.
In offering an integrated 24/7/365 Customer and Digital Experience Service that delivers measurable results for an Always-On World, DSG is able to provide a fully integrate
d suite of services, which extends across the customer experience value chain.
DSG’s substantial investment in enabling technology, processes and skilled people result in applying customer experience models that deliver a predictable costs underpinned by committed service levels.
The annual contact centre and BPO (BPeSA) awards has presented a platform whereby DSG has been able to showcase the successful execution of Customer and Digital Experience strategies that have improved client customer retention and leveraged off digital enablement to enhance customer experiences whilst offering an optimised, on-demand solution to clients.
DSG is thrilled to have been recognised for their contribution, achievements and application of best practice within the industry as reflected by the shortlisting for the 2015 BPeSA Awards “Best Outsourced Contact Centre” category.