DSG | Transforming Customer Experience
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Digital customer engagement & kyc


This event, targeting financial professionals dealing with customer engagement, will highlight challenges, opportunities and the latest developments regarding digital channels and customer relationship.

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Digital banking conference 2017


The introduction and the rapid advancements made in the last couple of years in digital technology, has forced banks to relook the way they interact with customers and the way they implement new technology at the right time and the right place, bring tangible products and services to the market. This improvement in technology has expanded the way banks do business today and will consistently evolve in the years to come. Digital has caused banks to adapt and keep improving services by also looking at how their partnership with third parties can help to increase growth and still remain relevant in order to provide their customer with easy and accessible services for their convenience.

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The payment ecosystem and gateways conference 2017


With organisations such as Digital Solutions Group, Digiata Technology Services, SA Reserve Bank, Vodacom, PEP, Ackermans, Syntell, Absa, FNB and more, already having registered for this truly Southern Africa conference on global payment ecosystems and gateways, hosted by Trade Conferences International – SA’s leading financial conference organisers- you can not afford not to be there!! The Payment Ecosystem and Gateways Conference 2017 taking place on 22 & 23 February 2017 at Indaba Hotel, Spa & Conference Centre, Johannesburg. The conference will have an in-depth Southern Africa discussion about issues such as the current payment ecosystems landscape, payment innovation- fast, open and disruptive, emerging online payment processing trends & technologies, payment gateways for secure eCommerce & mCommerce, mobile commerce driving mobile payments and security, fraud prevention and risk management. This Conference Features an Exhibition by Infobip & PayBay...This is not to be missed! Contact TCI on +27 (0) 11 803 1553 or e- mail the Project Manager, Michandre Malan at michandre@tci-sa.co.za

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Loeries creative week 2016


The Loeries is the biggest gathering of our industry in Africa and the Middle East, the Loeries reward & inspire both innovation and relevance across all spheres of brand communication. The awards recognise that creativity and innovation are vital business tools for communication within the brand communication industry of Africa and the Middle East. The real value of creativity can be found in everything from a fresh perspective, to intelligence, to an unusual insight, to an unexpected dimension and even to impact & memorability. But most importantly, creativity adds that invisible connection between a brand and the consumer’s heart. Our CEO and founder Yaron Assabi has been invited to judge the digital craft category. To find out more about this years event visit: http://www.loeries.com

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Demo africa


The Launchpad for Technology Startups and Trends DEMO Africa is one of the flagship initiatives of LIONS@frica and aims to connect African startups to the global ecosystem. DEMO Africa is the place where the most innovative companies from African countries get a platform to launch their products and announce to Africa and the world what they have developed. This year's DEMO Africa Conference will be hosted by the City of Johannesburg in partnership with South Africa's Department of Science and Technology and the LIONS partners. Why Attend DEMO Africa? There’s something for everyone at DEMO Africa—from VC’s and angel investors to corporate business development execs to CIOs and marketers. Whether you’re looking to invest in innovation or tap into new trends, DEMO puts you face-to-face with the people driving the future of innovation. 30 startups from 8 African countries will be pitching in front of investors and technology buyers. Yaron Assabi our founder and CEO will be judging at this exciting event.

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Mma smarties awards 2016


The SMARTIES™ Awards is the only global awards program created specifically to recognise best-in-class mobile marketing campaigns from around the world. To cultivate inspiration, the MMA will once again form part of Loeries® Creative Week™ Durban (15 – 21 August 2016) by hosting an official MMA workshop as well as the MMA SMARTIES™ awards ceremony from 18 – 19 August. The workshop is a great opportunity to get in touch with global, regional and local trends in the mobile media and marketing space. The MMA SMARTIES™ are the only global awards that are specifically focused on mobile marketing.

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Amasa #mobilematters seminar- staying mobile in our always – connected world


Don’t miss out on the #MobileMatters full day seminar to be hosted on 21 April 2016 at the Inner City Ideas Cartel in Waterkant street, Cape Town. AMASA have compiled a lineup of South Africa’s top experts on the topic in order to unpack Mobile Media Strategy, Mobile CRM, Mobile Apps, explore various success stories and best practices, dive deeper into Influential Marketing, explore how brands can reach the masses via mobile and so much more. Our founder and CEO (Yaron Assabi) will be presenting at the event amongst some of the most influential mobile marketers in South Africa. Yaron Assabi, our CEO and founder is one of the key note speakers at this event.

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The iab sa is hosting its second annual iab digital summit


The IAB SA is hosting its second annual IAB Digital Summit in Newtown, Johannesburg, on March 3 2016.

The event will cover topics including programmatic; premium display; native advertising; content marketing; ad blocking; click fraud; view ability; diversity and transformation in South African media; the “new partnership” between publishers and agencies; media planning in South Africa; mobile advertising (including video); measurement; regulation such as the Protection of Personal Information Act and the Electronic Communications and Transactions Act; and broad-based black economic empowerment.

To attend the summit or if you want to find out more visit: http://iabsa.net/digitalsummit/

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Digital marketing management & strategies conference


Is your digital marketing strategy targeted, measurable and interactive to reach and convert leads into customers?

Digital marketing concepts and practice are evolving tremendously, companies are making use of the mass reach of digital tools and social media platforms which can be achieved at a very productive cost. As digital marketing is dependent on technology which is ever-evolving and fast-changing, the same features should be expected from digital marketing developments and strategies, industry experts will update all delegates of the latest trends and developments

Learn more about various digital marketing activities such as mobile marketing, video marketing, content marketing, content automation, campaign marketing & reporting, social media marketing, CRM, e-mail direct marketing as well as other forms of digital media by attending the conference

Conference Topics & Speakers
Mobile is the most formidable media platform in Africa Yaron Assabi, Chairman, Mobile Marketing Association of SA and Founder, Digital Solutions Group

2 Screens: How the mobile phone is affecting our tv watching experience Greg Schneider, Head of Marketing, Quirk

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Making the most of data analysis in call centres


Join Yaron Assabi and a host of speakers, at The Data Analytics In Call Centres Conference. Speakers will engage in discussions outlining how data analytics can be leveraged to deliver business value, effectively implementing a multi-channel communication platform for better customer experience as well as how interactive voice solutions can be used to facilitate self-service.
Click here to view the BROCHURE

Some topics to be discussed:

  • Data segmentation processes in financial call centres
  • Applying multi-channel communications platforms in call centres

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Vendor management and outsourcing conference 2015


Innovations for banking outsourcing Exploring dynamic internal and external workforce trends Service logic, value co-creation and networks in bank services Vendor management and IT sourcing Dealing with customer dissatisfaction from outsourced department Critical elements in establishing working vendor relationships Role of third party relationship involvement by banks Effects of external workforce in banks Service agreements between banks and vendors Banking industry metrics Digital transformation in vendor management and outsourcing

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Smarties™ awards

The SMARTIES™ Awards is the only global awards program created specifically to recognise best-in-class mobile marketing campaigns from around the world.

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Cashless payments summit


From smartcard use to mobile contactless payments technologies, these technologies have gained consumer confidence over the past years with mobile based transactions showing a solid future in the payments industry. Cashless payments enabled through the mobile channel have also enabled financial inclusion where otherwise consumers were excluded from the financial services sector.

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Using technology to drive innovation and social


Afrika Tikkun is an NGO that works toward a future where today’s children and youth are tomorrow’s productive citizens. They do this by adopting a cradle-to-career model which invests in the development of disadvantaged children from early infancy through young adulthood and into the world of work. http://www.afrikatikkun.org/

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