Translating Technological Innovation Into Customer Value Creation

Integrating leading-edge digital solutions and information technologies that deliver measurable results in an always-connected digital landscape, DSG enables businesses to optimize how they serve their customers, adapt to new market realities, and embrace digital transformation.

DSG is renowned for its pan-African presence and with a reputation for delivering world-class customer experience and technology services, DSG is an internationally acclaimed digital solutions service provider with a legacy of 23 years of CX excellence.

OUR BUSINESS SOLUTIONS

Empowering a fully integrated 24/7/365 on-demand customer experience and digital solutions that deliver always-on and measurable results, CXG is a leading on-demand BPA outsourced centre proud to serve 50+ premier customer-facing corporate, local, and international and enable unforgettable customer experiences.

A balance between art and function, the DSG digitalise award-winning development and design studio, developers bespoke mobile and desktop applications that create, and new and fortify existing customer experience value creation through digital property architecture fine-tuned to help your business grow.

Your mobile virtual services enablement partner of choice, MVNE assists brands to effortlessly incorporate ownership of the mobile value chain into their core business value proposition as well as their customer engagement and experience strategies.

Delivering cyber resilience solutions that ensure business continuity in the face of adverse cyber threats, Digital resilience interlocks best-in-class IT, network, and behavioral cybersecurity strategies to form an armory of digital security assurances.

From custom mobile advertising, native marketing tactics, content targeting, and best-in-class mobile marketing engagement technology, DSG broadband connect users to brands when and where it matters most.

An e-commerce technology partner of choice to a growing number of much loved local small to medium brands and some larger retail entities, digitalmall.com enables various vendor partners to establish an online eCommerce presence without the complexity and overheads associated with building an inhouse online shopping platform from scratch.

As a part of internet express, a premier e-commerce, and multichannel fulfillment service, uFreight provides cost-effective and flexible courier service to individual and corporate users.

A cloud-based portal and payment solution specializing in fully integrated payment gateway services while offering merchants complete transparency and a platform to reconcile transactions and order history.

An event experience leader DSG experienceIT offers cutting-edge event technology that enables event specialists to centrally manage key meetings and events components helping to build brand awareness and customer loyalty.

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Partners

See how we work with world-leading technology providers to help you create unequaled customer experiences including Genesys, Twilio, and Avaya.

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Technology

Discover how our future-proofed systems give you freedom, adaptability, and power to effectively transform your customer experience.

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Inudstry

Take a look at how we address the unique customer services challenges facing different industries including baking, insurance, housing, and more.

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